Shipping policy
DRAELO SHIPPING POLICY
Thank you for shopping with DRAELO. We are committed to delivering your order quickly and securely.
Shipping Availability
At this time, DRAELO ships exclusively within the United States.
We currently do not offer international shipping.
Processing Times
Orders are typically processed within 2–5 business days after payment confirmation.
Please note:
- Processing times may increase during holidays, product launches, or high-volume periods.
- Orders are not processed or shipped on weekends or federal holidays.
Shipping Times
Estimated delivery times within the United States:
- Standard Shipping: 3–7 business days
- Expedited Shipping: delivery times may vary based on carrier selection and destination
Delivery estimates are not guaranteed and may be affected by:
- weather conditions
- carrier delays
- holidays
- incorrect shipping information
Shipping Rates
Shipping costs are calculated at checkout based on:
- package weight
- shipping method
- destination
Customers are responsible for all shipping charges unless otherwise stated during promotions.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24–48 hours for tracking updates to appear.
Incorrect Addresses
Customers are responsible for ensuring all shipping information is correct before placing an order.
DRAELO is not responsible for:
- lost packages due to incorrect addresses
- failed delivery attempts
- or packages marked as delivered by the carrier
Additional shipping charges may apply for returned or re-shipped packages.
Lost or Delayed Packages
Once an order has been shipped, DRAELO is not responsible for carrier-related shipping delays.
If your package appears lost, please contact the shipping carrier directly first. If additional assistance is needed, feel free to contact our support team.
Contact
For shipping questions or support, please contact:
DRAELO Support
draelo.usa@yahoo.com